Free shipping will be offered to EVERYONE, so you don’t have to worry about additional shipping costs, what you see is what you pay.
The process time will take 1-3 days to process, you will receive a confirmation e-mail detailing the payment has gone through, this will be the time when the process will take place, once the product has been shipped you will receive a confirmation email with a tracking code (some items may not be compatible with a tracking code).
If you don't receive your parcel with in 60 days we promise to refund you your money back or re-send a new parcel free of charge.
Please allow 2-4 weeks for the parcel to arrive, in most cases products may arrive earlier than expected- the tracking code will keep you updated with your parcels whereabouts.
Once order is placed please be reassured that your item will arrive to you, you will be kept updated with a tracking code. Purchasing from our site you agree to the time duration.
Canceling/ Changing Order
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
Will I Be Charged With Customs And Taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
DUE TO THE HIGH VOLUME OF ORDERS WE ARE RECEIVING, YOUR SHIPMENT MAY TAKE LONGER THAN USUAL. REST ASSURED, WE ARE WORKING HARD TO GET EVERYTHING OUT. WE KNOW IT MAY BE FRUSTRATING TO WAIT LONGER THAN EXPECTED FOR YOUR ORDER, BUT THE ONE THING WE DON’T WANT TO DO IS SACRIFICE THE QUALITY OF OUR PRODUCTS. THANKS FOR UNDERSTANDING.